Shipping policy
1. Shipping Rates & Fees
- Free shipping on all orders over R599
- Orders below R599 are subject to a R99 delivery fee.
- All orders are shipped via courier.
- We do not charge any handling fees.
Shipping & Processing Policy
At Tetelestai-sa. we are committed to ensuring that your orders are processed and delivered as efficiently as possible. Please review our shipping guidelines below.
Processing & Shipping Times
- All orders are processed within 24-48 hours (excluding weekends & holidays).
- Estimated delivery time is 8-11 business days, depending on your location and courier services.
Delays & Unforeseen Circumstances
While we strive to meet the estimated shipping timeframes, delays may occur due to:
- High order volumes
- Customs clearance (for international orders)
- Shipping carrier delays
- Unforeseen events such as weather disruptions or strikes
Tetelestai-sa is not responsible for shipping delays caused by external factors beyond our control. If your order takes longer than expected, please allow additional time for delivery.
Lost or Missing Packages
Once an order is shipped, we are not responsible for lost or stolen packages. Please contact the shipping carrier for assistance.
For any shipping-related inquiries, please reach out to us at tetelestai-za@gmail.com.
Thank you for your patience and support!